Technical Support

Kairu Designs Support.
Kairu Designs supports all of it's products and its customers.
Requesting Support
Support for your product or hosting may be requested online and a support consultant will contact you within 48 hours. All messages should be concise and the description of your issue as detailed as possible.
More

Customer Support


Maintenance Subscriber
All customers who are Kairu Maintenance® Subscribers will receive support within 24 hours

To subscribe to our Maintenance Subscriber package for your product click here.

Specialized Support

On-Demand Support
The Kairu Designs Consulting Express is a one hour consulting service with a Kairu Designs team member that enables any customer worldwide to have a quick technical problem resolved or find a resolution to a technical issue.

Scheduling is subject to the availability of Kairu Designs Engineers and Architects. Every effort is made to quickly turnaround each engagement and we'll inform the client in the event of any delay

Schedule Your Consulting Express Consultant

Online Support


Getting support has never been easier. All requests will be responded to within 48 hrs for general questions and 24 hours for our custom support customers.

Submit A Request

Useful Information